Privacy Policy

Who we are

360 Folds (Pvt.) Ltd. ("360 Folds", "we", "us", or "our") operates https://360folds.com and provides digital advertising and marketing management services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

360 Folds is a digital marketing agency. We plan, launch, manage, and report on paid advertising campaigns on platforms including Google Ads and Meta (Facebook and Instagram) on behalf of our clients, who authorize us to access and manage their advertising accounts.

Information we collect

From visitors to our website:

• Contact details you submit through forms, such as your name, email address, phone number, and company.
• Technical data collected automatically, such as IP address, browser type, device information, pages viewed, and referring URLs.

From our advertising and marketing work:

• Advertising account data that our clients authorize us to access through platform APIs (for example, Google Ads and the Meta Marketing API). This includes campaign settings, performance metrics, conversion and event data, audiences, creative assets, Pages, and lead form submissions associated with the accounts we manage.

We access this client data only to provide our advertising management and reporting services, and only for accounts we have been authorized to manage.

How we use information

We use the information we collect to:

• Provide, operate, and improve our advertising management and reporting services.
• Create, manage, and optimize advertising campaigns for our clients.
• Generate performance reports for our clients and our internal team.
• Respond to inquiries and communicate with you.
• Maintain the security and integrity of our systems.
• Comply with legal obligations.

Advertising platforms and API use

To deliver our services, we connect to third-party advertising platforms, including Google and Meta, through their official APIs. Our access and use of data obtained through these platforms comply with the applicable platform policies, including the Google API Services User Data Policy (including its Limited Use requirements) and the Meta Platform Terms. We do not use platform data for any purpose other than providing and improving our advertising services for the authorized client, and we do not transfer that data to others except as described in this policy.

How we share information

We do not sell your personal information. We may share information only in these cases:

• With advertising platforms (such as Google and Meta), as required to operate campaigns on behalf of our clients.
• With service providers who help us run our business (for example, hosting and analytics providers), under confidentiality obligations and only to the extent needed.
• With our clients, regarding the advertising accounts and campaigns we manage for them.
• When required by law, or to protect our rights, safety, or property.

Cookies and tracking

Our website may use cookies and similar technologies to operate the site, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client advertising data is retained in line with our service agreements and the relevant platform requirements.

Data security

We use reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss, or misuse. Access to client advertising accounts and credentials is restricted to authorized personnel.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children's privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us at:

360 Folds (Pvt.) Ltd.
Office 3, 3rd Floor, Hamza Plaza, Kohinoor City, Faisalabad, Punjab 38000, Pakistan
218-MB, J Block, DHA Phase 6, Lahore, Punjab, Pakistan
info@360folds.com